CommerceMemo Support

Uninstall

Uninstall and data deletion

The app is designed to stop using a shop access token and stop daily email work after Shopify sends the uninstall webhook.

App status

When the app/uninstalled webhook is received and verified, the shop is marked inactive and the app no longer runs daily reports for that shop.

Email delivery

Daily email delivery is disabled after uninstall. The cron job skips uninstalled shops and does not call Shopify with their access token.

Shop data deletion

When Shopify sends a verified shop/redact privacy webhook, the app deletes the stored shop record and associated operational data.

Customer privacy requests

Customer data privacy webhooks are verified before processing. The default MVP avoids customer analysis unless protected customer data access is approved and enabled.